Privacy Policy
Updated October 21, 2026
Plain English, no filler. This explains what TrainHer Pro collects, why, who else touches it, and how to make it stop. It applies to trainherpro.com and the TrainHer Pro trainer app.
TrainHer Pro is a fitness coaching business founded by Ardelia Lampkin and run by Atlas Pro Consulting LLC in the United States. We are a small operation. We collect the least we can get away with, we do not sell your information, and we do not run ads on it.
1. What we collect
Information you type into a form. When you submit a coaching application, we collect your name, email address, phone number, your goal and anything else you write in. We also record that you ticked the box agreeing to be contacted, and when.
Coaching and payment information. If you become a client, we keep your name, contact details, notes about your coaching, what you agreed to and what you paid. We never see or store your full card number; card details go straight to our payment processor.
Trainer app activity. Trainers who use the app have an account. It records the prospects, notes, tasks and messages they enter, and their sign-in details.
Basic technical information. Like nearly every website, our host records standard web server information: IP address, browser type, the page you asked for and the page that referred you. We use it to keep the service running and to block abuse.
2. Why we collect it
- To reply to you and to run your coaching conversation.
- To work out the right plan with you and to coach you.
- To send receipts, invoices and account notices.
- To keep records we are required to keep, mainly for tax and payment disputes.
We do not sell your personal information. We do not rent or trade email or phone lists.
3. Who processes it for us
We use a small number of outside services to run the business. Each gets only what it needs to do its job, and each has its own privacy policy: Stripe for payments and invoices; Cloudflare for hosting and storage; an email provider and Twilio to send email and text messages. We may also disclose information if the law requires it, or to protect our rights or someone's safety. If the business is ever sold or transferred, records would transfer with it.
4. Text messages and how to stop them
We only text you if you ticked the consent box on a form. Message frequency varies. Message and data rates may apply. To stop texts, reply STOP to any message. You will get one confirmation and then nothing further. Reply HELP for help, or email trainherpro@gmail.com. Consent to texts is not a condition of anything. Your phone number and your consent are never shared with anyone for their own marketing.
5. Email and how to stop it
Every marketing email has an unsubscribe link at the bottom. Click it and you are off that list. You can also email trainherpro@gmail.com and ask. Receipts, invoices, password resets and account notices are part of the service and keep coming while your account is active.
6. Cookies
The public pages use very little. Your browser may store standard items so pages work. The trainer app uses a cookie to keep you signed in. You can block cookies in your browser settings, but the app will not keep you logged in if you do.
7. How long we keep things
- Coaching application submissions: kept while you are a prospective or active client, and removed on request.
- Payment records: kept as long as tax and accounting rules require.
- Trainer accounts: kept while the account is open, and for a short period after it closes.
8. Security
Pages are served over an encrypted connection and card data is handled by a payment processor to industry standards. No system is perfect, and we will not pretend otherwise. Use a strong, unique password and tell us at once if you think someone else has got into your account.
9. Your choices
Wherever you live, you can ask us to tell you what we hold about you, correct anything that is wrong, delete your information (except records we must keep), and stop sending you marketing by email or text. Email trainherpro@gmail.com from the address we have for you and we will handle it. We may need to confirm it is really you first.
10. Children
TrainHer Pro is built for adults. This site and the coaching are not directed at children, and we do not knowingly collect information from anyone under 13. If you believe a child has given us information, email us and we will delete it.
11. Changes to this policy
If this policy changes in a way that matters, we will update the date at the top of this page.
12. Contact us
Questions about privacy, or a request about your data, go to trainherpro@gmail.com. Replies go out within one business day, Monday to Friday.
Atlas Pro Consulting LLC, 8151 Canterbury Lake Blvd, Tampa, FL 33619